Devices

Devices

A space for everyone to discuss their favourite handsets

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iPhone 5 battery

Hi My iPhone 5 battery gets heated up very quickly, it seems like a faulty set. Can I do a 1 for 1 exchange? Can I request for a new set and not a refurished set.

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Dual Sim (E-Sim) support for Apple iPhone

Bought iPhone XS on impulse while shopping due to advertised dual Sim.  After purchasing the phone, found there is no support for the said feature. this is inconvenient as I’m carrying two phones about and haven’t purchased a working solution.

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Web chat

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Data Sharing of 1 line for my iPhone and iPad Pro (Sim Only 1 year)

Hi All,   I am planning to get an iPad Pro with cellular function. Am i able to share the data of my Sim only plan (55 gb) with the iPad pro using the same line?   Thanks!

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Samsung Note 20 Ultra 5G promotion

Hi, Saw online about the $200 trade-in promotion for Samsung Note 20 Ultra 5G offer. I want to recontract my plan so I wanted to trade-in my old device. May I know what is the trade-in value if I will to trade-in a working set of Samsung Galaxy A10?   Appreciated your reply soon. Thanks!

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Restock of Samsung z flip mirror purple

Hello, I've been wanting to recontract my plan and would like to get the Samsung z flip in mirror purple. It is however out of stock for quite sometime. Can I check if it will be restocked? Other telcos seems to have plenty of it in stock, but starhub is only left with the mirror black. Thank you.

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Change of Handset color

Hi, I have made an online order of the Note 20 Ultra on 08Aug, which can only be delivered on the 19Aug.Can i change the color choice of my handset since order is not completed yet.

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Oppo Reno 2 Availability

Hi All, will Oppo Reno 2 be back in stock soon? Am due for recontract soon, would like to drop by an outlet with this in stock. Thank you!

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APN

I have a Galaxy 20+ but it cannot auto install the Starhub APN! Pls help

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Request for receipt of purchase

Hi, I have previously made a handset purchase from Starhub. I require the receipt for warranty purposes. May i check if it is possible to request Starhub for a copy of the receipt? I am the original owner of the handset. Thank you. Regards,Dwayne

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