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Commendations & Testimonial

Commendations & Testimonial

Experienced a helpful StarHubber at our stores or over the phone? Show your appreciation and encouragement for our colleagues here!

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Bad, disappointing, unhelpful customer service experience

Dear starhub, I would like to lodge a complain regarding the service, customer service officer that

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Lousy Customer Service from Starhub

Lousy customer service received from starhub! Kindly note that You will not be able to talk to duty manager upon request.  No wonder starhub customer

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One of the worst customer care service - STARHUB

Actually I've a plan to sign up for a new line on starhub under 2 years contract but when I tried to sign up it ends with an error so I contact custom

 posted 

a year ago

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Last response by 

Amy_Law 

a year ago

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Compliment to Norhafizah Afendi of Customer Affairs, Very efficiency and prompt in respond

I'm very surprised and delighted to know Starhub has such a good, understanding and efficient staff in Customer Affair. I'm deeply appreciate her imme

 posted 

2 years ago

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Last response by 

debbiefa 

2 years ago

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Good job to Starhub for making countless EMPTY PROMISES!

Congratulations to Starhub for being so good in these area:   1. Making countless PROMISES, and never DELIVER.  2. Getting customer to wait and wait a

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Utterly Dissapointing Customer Service

Counter #3, 8.00pm, 11th Dec 2018, Starhub Plaza Singapore, me and my brother, who had to travel from Pasir Ris, decided to meet at Plaza Singapura to

 posted 

2 years ago

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Last response by 

Amy_Law 

2 years ago

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Thank you to Banupria

I have been facing some wifi connection issues in my house.I am not an IT savvy person, however, Banupria took the effort to go through step by step w

 posted 

2 years ago

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Last response by 

Amy_Law 

2 years ago

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Commendation

I would like to take the opportunity to commend one of your General Service Hotline Interns, Raihan (Recontract Eligibility). I was facing technical p

 posted 

2 years ago

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Starhub deserves to fail

Long tiime customer of Starhub ("Cyberway" time). Recently passed one year anniversary on my Homehub service.Website on account detail and mobile app

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REWARDS FOR LOYAL CUSTOMERS

I have been a loyal customer of Starhub ever since its inception, without break.I am sure there are many such loyal customers as well.The rewards, dis

 posted 

2 years ago

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Last response by 

luvnature 

2 years ago

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