Commendations & Testimonial

Commendations & Testimonial

Experienced a helpful StarHubber at our stores or over the phone? Show your appreciation and encouragement for our colleagues here!

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StarHub RENEW programme about recycling e-waste

Hi! I was just wondering about how effective the StarHub RENEW programme for recycling e-waste has been. Although there are over 400 bins islandwide, I often do not see many people recycling their e-waste there. This programme is really important and I think that perhaps its potential has been u

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I need NRIC or FIN number

I need to get NRIC or FIN number

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Kudos to Mara from the Plaza Singapura StarHub Shop

It has been a while since visiting a StarHub shop. From past experience, the wait long so generally avoid going unless absolutely necessary. Needed to relook existing StarHub services. For starters, had a set top box that was not used. Background: Have been with StarHub since Singapore Cable Vision

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Compliments to Ray Allen @ starhub Tampines mall

Compliments to Ray Allen for his patience and commitment to customers. He helped explain more than once to my mother (she is a senior citizen) who didn't understand much of the jargon used. Such a warm person, thank you!

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Compliments to Wei Jie from Starhub Billing Department

Many Thanks to Wei Jie from Starthub billing department for solving my digital voice billing issue. Speedy respond and good attitude. Compliments from Jackson Huang & Warmest Regards.

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Compliment to Kenn Tan of 1630

Would like to thank Kenn for the service rendered over the phone.Very detailed and helpful....keep up the good work.

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kudos to Joice Ng for the excellent service

Just want to say kudos to Joice Ng for taking care of my complex situation of relocation. She is really helpful in answering my queries

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[Reposted from StarHub GO section] BEWARE: DO NOT SUBSCRIBE TO STARHUB GO app...Buyer Beware

To anyone who is looking to subscribe, please beware: you will pay for the subscription but will not be able to watch AND the customer support is absoluately abysmal, see details below. I downloaded the StarHub GO app and subscribed to the Go Select pack in iOS. However, none of my devices could pla

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Great Service from Tampines one, Mr. Choong Pooi Mun

I would like to compliment Mr. Choong for his excellent service. His responsive very quickly. He did help me to update my personal particulars and free international roaming activation. Thank you for your service and Happy Mooncake Day!

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Awesome customer service by Sebastian Lim (Technician Code E10052)

I had an appointment with the Hub Trooper to relocate my broadband and Mr Sebastian Lim was my technician. He called me 10 minutes before arrival to inform me and arrived very punctually. He was very fast and efficient and the installation took less than 10 minutes! In the evening, when moving thing

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