Hi Png Jian Xin

I'm afraid that once your booking form is submitted successfully, you will not be allowed to make any changes or resubmit another form.

Hi Striker, I understand that it can be rather confusing. Just follow the steps below and you will be on your way (: Let me know if you need anything else. - Han

Step 1: Open My StarHub app on your mobile device.
Step 2: Scroll down and tap Roam Manager

Step 3: Select the intended mobile number you wish to activate DataTravel.

Step 4: Go to 'Manage Roaming Services'.

Step 5: Ensure that you have either 'Pay As You Roam' or 'International Roaming' turned on.

Step 6: Choose a DataTravel plan of your choice and press 'submit'.

Hi,

A simply calculation will be able to find out the billing cycle period.

Example:

Entitle as per plan = 6 GB (3GB on plan + 3GB for youth)

Current entitle allow = 2.3 GB

Based on 30 days per month = 12 days for this period (2.3 / 6 x 31)

Start of current period = 8 Aug

Hence the next period = 12 + 8 = 20 Aug

Note: The 12 days for current period may inclusive of the date 8 Aug.

Estimate billing period start from = 20th day of the month (may slight difference on +1 day )

To manage the mobile data usage via My Starhub App.

- at the Mobile Usage of the line do activate Usage Alerts.

i am not starhub staff.

Hey Tvwerkz,

That text box in the middle shouldn't be there. Can you try restarting your set-top box? - Han

Hey dtaluthge,

To answer your questions,

1. The UOB exchange counter will be open 24/7

2. you can use all 100Gb in a day if you want to

3. The data Plan is in 4G

4. Once you insert the SIM card after activation and registration, you will be able to utilise all the perks that come with it. If you realise that the value is starting to deplete, you can choose to reload the value in your card.

Do note, however, that once the specified number of days is up, the data perks will be removed and it is advisable to purchase a data package. You may do so via the Happy Prepaid app - Han

How can i check it?

I wish to look at it?

Good day cheungjq

If you still have an active account with us, any excess payments will be used to offset your following months bill and will not have double payment to your card.