You were surfing around on the Internet and suddenly, a pop up or page appears telling you that StarHub (or insert familiar brand here) has chosen you to be a "lucky" winner for a special prize. But wait! Isn't that too good to be true? Can you win a prize in a contest you never took part in? Especially for prizes of such high value?
Today, we're going to talk about such phishing / scam sites and how to avoid becoming a victim. If you are reading this, there is a high chance that you'd already know to be wary of such sites. It is much more important that new Internet users (e.g. children, teenagers and the elderly) are properly educated on safe Internet usage by their loved ones so that they do not become victims themselves.
How do I recognise phishing / scam sites and emails?
Some tell-tale signs include (but not limited to):
Sample of phishing site
What should I do if I see one?
Simplest thing is to leave the site immediately without providing any information or clicking any links in there. If you have some time, we encourage you to report it to us via Facebook Messenger (http://m.me/StarHub) by providing us with the full URL, screenshot (in case it gets taken down before we can check the link) as well as the circumstances that led you to land on that site.
What are some of the official StarHub digital & social channels?
Social Media pages (Beware of fake ones too!)
Practise safe browsing
While some tips may seem extreme, it is still good to know what it takes to stay safe during web surfing
What if I have any doubts?
Reach out to us on any of the social media channels above and we will more than happy to help!
Some of these scams / phishing sites may look silly or obvious that they are genuine but new Internet users may not be able to tell the difference. Protect your loved ones by teaching them how to avoid becoming a victim!
If you need assistance on account specific matters, please do not post your account information publicly. Instead, send us a private message ? by clicking this link and we will follow up with you.
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