StarHub Community|The Community Run by You
Showing results for 
Search instead for 
Did you mean: 

Unable to obtain IP address

New Commentator

Unable to obtain IP address

Hi. I just switched to your Fibre connection TV plan less than a month. Now I have a message on the TV saying "Unable to obtain an IP address". Can you assist to send someone to come over and troubleshoot the problem? Many thanks.


Re: Unable to obtain IP address

Hi Daredevils12, kindly PM us an image of the error and your details (Registered Name, Registered Mobile Number and Hub ID/Email Address) >> HERE << to assist you further. Thank you.