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PLEASE INSERT SMART CARD :ERROR CODE 5010

Valued Commentator

PLEASE INSERT SMART CARD :ERROR CODE 5010

Hi,

 

I am getting the error suddenly for the past 10 days “PLEASE INSERT SMART CARD,ERROR CODE 5010” 

 

I tried to reach 1633 lot of times. Noone is picking up the call.

 

I would like this issue to esclate but i couldnt find the person to do  the same

 

I never expected the service will be like this and very bad

 

Please help to resolve the issue or do send me the alrernate number to call customer care for technical support

2 REPLIES 2
Valued Commentator

Re: PLEASE INSERT SMART CARD :ERROR CODE 5010

Hi Starhub

 

Still Iam not getting any response from your team

 

What am i supposed to do now.

 

It would be much appreciated if there is any response frok starhub

Alumni (Retired)

Re: PLEASE INSERT SMART CARD :ERROR CODE 5010

Good day ARUNCLEMENT

 

So sorry for the delayed response. Can I check if restarting your set top box help resolve the issue at all?