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Fibre TV

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Esteemed Commentator

Fibre TV

Is it normal when switching channel using the new fibre TV, there is a pause of about 2 secs? 

Cable TV does not have this problem. 

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1 REPLY
Community Manager

Re: Fibre TV

Hi Chinna

 

Please restart all your devices and try again. If the issue persists and the delay gets longer > 4 seconds, please drop me a PM with your registered name, Hub ID/email address and service address (including postal code and unit numbers) by clicking the words bracketed by the arrows here > via Private Message < for me to arrange for assistance.

 

Apologies for any inconvenience caused.

 

- Jackson