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Fiber TV no IP address assign

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Trusted Commentator

Fiber TV no IP address assign

Hi,

please assist. I just switch to fiber TV for 1 week and I encounter this problem.

 

no IP address assign. I have switch on & off but still encounter this error

1 REPLY 1
Alumni (Retired)

Re: Fiber TV no IP address assign

Hi Chia_SJ

 

Do reset your set top box (and ONT, if using Fibre TV) to refresh your connection and see if this helps.

 

If this doesn't work, please reply with your registered name, service address and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we can check on this for you. 

 

- Amy