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Negative Balance on account

Valued Contributor

Negative Balance on account

Hi

I have got some credit balance on my account upon termination.. Starhub automatically does not adjust that.. I am not allowed to select that account while making payment for my other account and as usual 1637 is un responsive.. Starhub do i need to do something different than what i have done so far to get this resolved.

1 REPLY 1
Alumni (Retired)

Re: Negative Balance on account

Hi @YogeshR, please PM me the subscriber's name, NRIC/FIN, E-mail address and contact number. We'll be in touch. - Sofia

Sofia