Negative Balance on account

[YogeshR]

Hi

I have got some credit balance on my account upon termination.. Starhub automatically does not adjust that.. I am not allowed to select that account while making payment for my other account and as usual 1637 is un responsive.. Starhub do i need to do something different than what i have done so far to get this resolved.

[SofiaYusof]

Hi @YogeshR, please PM me the subscriber's name, NRIC/FIN, E-mail address and contact number. We'll be in touch. - Sofia