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Unable to play video on ipad mini

Valued Commentator

Unable to play video on ipad mini

Hi I have problem playing starhub go video on iPad mini. Also tried ipad mini2 and it doesn't work too.

 

i will just get a black screen without any video.

please advise

3 REPLIES
Alumni (Retired)

Re: Unable to play video on ipad mini

Hi Icyberg, please try reinstalling the StarHub Go app. Does that help?

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Valued Commentator

Re: Unable to play video on ipad mini

It does not work. I tried on both iPad mini and ipad mini2 and both is just a blank black screen. Please advise.

Administrator

Re: Unable to play video on ipad mini

Please send me a private message with your full name, nric, contact number and email address, we'll be in touch.