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unable to obtain an IP address error

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unable to obtain an IP address error

Anyone having the same issue? Im getting "unable to obtain an IP address" error when i switch on my tv set top box.  i tested the lan cable connection using my laptop and its working. any solution for this error? 

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Administrator

Re: unable to obtain an IP address error

Hi Kimmyho, kindly PM us an image of the error and your details (Registered Name, Registered Mobile Number and Hub ID/Email Address) >> HERE << to assist you further. Thank you.