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Starhub TV down?!(28 July '13) 1.00am

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Senior Commentator

Starhub TV down?!(28 July '13) 1.00am

Cable TV Signal not found customer service technical hotline 24/7 but no one is answering then after it becomes unable to answer calls what is starhub doing?

 

anyone had the same problem?

12 REPLIES 12
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Honored Contributor

Re: Starhub TV down?!(28 July '13) 1.00am

islandwide . i also got problem

cant watch my fav channel.

 

SH are you going to refund us $$ for lost Signal!!

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Esteemed Commentator

Re: Starhub TV down?!(28 July '13) 1.00am

Im in the east... same here...stb under diagnostics... no signal lock..
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Senior Commentator

Re: Starhub TV down?!(28 July '13) 1.00am

i think it`s nationwide

 

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Senior Commentator

Re: Starhub TV down?!(28 July '13) 1.00am

StarHub **bleep** lousy
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Trusted Commentator

Re: Starhub TV down?!(28 July '13) 1.00am

guess i'm not the only one...they might be upgrading our set top box or something  -__-#

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Esteemed Commentator

Re: Starhub TV down?!(28 July '13) 1.00am

I am in Jurong and it is also down. Even if they ate upgrading they should have inform all the customers. Now even they are not picking up their hotline. So irresponsible. ......
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Administrator

Re: Starhub TV down?!(28 July '13) 1.00am

Hi all

As of 1am, we are aware that our cable TV service is temporarily unavailable for some customers. We are investigating this and will update you on the situation as soon as we can. Thank you for your understanding and patience.



Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub Smiley Happy



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Senior Commentator

Re: Starhub TV down?!(28 July '13) 1.00am

Great, this is just great, on my 1st day of using StarHub TV service & this has to happen...??!!!
U need to rectify this immediately...!!

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Administrator

Re: Starhub TV down?!(28 July '13) 1.00am

Hi Lynne,

We have already activated all standby personnel
We will monitor and update all of you here as soon as we have updates.

Thank you


Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub Smiley Happy