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Return TV set TOP box

Honored Contributor

Return TV set TOP box

Honored Contributor

Re: Return TV set TOP box

I wanted to return the TV set top box, and was told need to go to one of the return centers. Am at Plaza Sing now and waited almost 1.5 hr. Really ridiculous. I am getting out of Starhub services!
Community Manager

Re: Return TV set TOP box

Hi Tick, 


Indeed, return of equipment has to be done at our main stores and requires a queue. Our main stores are at 


Plaza Singapura #01-36
Tampines Mall #02-26D/27/28
Nex #B1-66/67/68
VivoCity #02-202
Jurong Point #B1-12


To reduce waiting time, please use our eAppointment at


I sincerely apologize for any inconvenience caused. Alternatively, you can call in at 1633 and request for a collection instead. Charges apply. 


Hope this helps.


- Jackson