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Relocation of service

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New Commentator

Relocation of service

Hi, I have called 1633 and also emailed to customerservice@starhub.com to enquire about relocation of my cable TV service but to no avail. Call operators are all busy after 30mins of waiting and no reply from customer service. I have also tried to do it online via "My Account Management" but it lead me to an error page. I can only update my billing address. I am moving later in the morning. Someone please assist.

 

Thank you!

1 REPLY 1
Alumni (Retired)

Re: Relocation of service

Hi Bakudan

I understand that you were able to call in and update your service address.