why not you check with your neighbour that also subscribe to SH, they are more willing to tell you whether do they have the same issue as yours...
Could you pass me the number to service help?
i'm also facing this problem and i live in Bukit Batok. i was unable to get the number from their website.
thanks you very much and i look forward to ur update of ur problem
What issues are you facing? Can you elaborate further? Thanks.