HD TV box keep restarting and having error

[AndyTang]

Havent type finish and it is being sent...
Will continue the question here..
These 2 days my HD setup box keep restarting by itself, and after it reset it will show black screen with the words check signal or something but i nv touch the box or cable at all! Whats the problem now when i on it cant even watch tv..

[Amy_Law]

Hi AndyTang

Are you still experiencing the issue after a reboot of your set top box (and ONT, if using Fibre TV) to refresh your connection? Please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up.

[cheekimonkei]

I am having same problem too

[Amy_Law]

Hi cheekimonkei

If you're still experiencing this issue today even after rebooting your set top box (and ONT, if Fibre TV), please send me your full name, NRIC/FIN number, contact number and email via Private Message and I'll arrange for follow up.

[Jefferytjw]

Hi,

My setup box keeps hanging too. I have to keep restarting it. Happens almost everyday that I gave up watching Starhub tv and stick to my Netflix.  Please help. Have been like that for 5 months since setting up in June 2018. 

Thx,

Jeff 

[peterlivadas]

Hi Jefferytjw, are you still facing the same issue? If yes, please PM us an image of the error and your details (Registered Name, Registered Mobile Number and Hub
ID/Email Address) to https://bit.ly/2S5w5qq for us to assist you further. Thank you.