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HD Interactive Set-Up Box HDMI does not work with LG SmartTV

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Valued Contributor

Re: HD Interactive Set-Up Box HDMI does not work with LG SmartTV

do you know which hdmi cable was used by starhub? many starhub subscriber encounter same problem.

Hub Master

Re: HD Interactive Set-Up Box HDMI does not work with LG SmartTV

Any HDMI you can find at major electronic retail stores can be used.
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Trusted Commentator

Re: HD Interactive Set-Up Box HDMI does not work with LG SmartTV

The working HDMI cable that Starhub fixed for me is a grey color HDMI cable from DAIYO.

Below is the picture.

 

DAIYO_HDMI.JPG

Trusted Commentator

Re: HD Interactive Set-Up Box HDMI does not work with LG SmartTV

The working HDMI cable that Starhub fixed for me is a grey color HDMI cable from DAIYO.
Below is the picture.
New Commentator

Re: HD Interactive Set-Up Box HDMI does not work with LG SmartTV

Hi I have a problem with intermittent distortion of the picture or sudden blackout of tv. Sometimes when I switch the HDMI port of TV, the problem would be resolved.

 

Got starhub to come down and they replaced a setup box. And the problem continued. Got my TV guy to come down and it was not the TV as such problem did not occur with blu-ray player or other HDMI devices.

 

I also switched to the daiyo gray HDMI cable and the problem persisted. 

 

May I know if this is likely to be the setup box issue. can i request for another setup box?

Highlighted
Grand Guru

Re: HD Interactive Set-Up Box HDMI does not work with LG SmartTV

Pls lah, go and get a better HDMI cable, as it is long term use (some are gold contact)

Quality of the HDMI cable do affect distortion &or audio, as all-in cable.

 

 

For HDMI, there are 2 resolutions.

The Starhub staff came, actually for Broadband issue, and this distortion appear.

He explained to me on the correct resolation for HDMI,  1080i  &  570i 

Then i told him i was uing 570i setting since it was done by previous technician.

After he did the setting to  1080i  the problem resolved.

 

Note:  Partly because the Set-top box is in HD format, possible  1080i