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im experiencing the same problem [unable to obtain an IP address] with my fibre tv,
please help to resolve asap ,thanks
On Thursday 9 May 2019, your starhub guys came to install starhub fibre tv. However, there was an error no "No IP address assigned".
On Friday 10 May 2019, another starhub guy came to try to rectify the problem. However he could not solve the problem and told us to wait for Starhub call
We do not have access to Starhub TV ever since Thursday and switching to your fibre tv.
I have already restarted the Set-Top Box 10 minutes after I switch on the Optical Network Terminal (ONT).
We tried calling the hotline but nobody is helping us.