Recently signed up for Homehub1000 last Aug. 1.
I've been having issues with the fibre tv set top box:
1. Boots and works but picture hangs in a few minutes.
2. Hangs when trying to load VOD.
3. Reboots by itself.
Tried power on/off for the box. Tried power on/off on ONT as well.
Have not been able to finish even one show.
Please advise. Thanks.
Have you try to remove and reconnect the cable to both IPTV Set-Top box and ONT Port-2 for IPTV.
Please do power off before doing so and ensure cable are secured properly, with a click sound.
Upon power on the IPTV Set-Top box, wait for the time to show correctly before using remote to turn on.
If it still not working properly, do bring the IPTV Set-Top box to Starhub shops, link;
Do bring along the Subscriber's NRIC.
i am not starhub staff &or related to.