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Feedback

Trusted Commentator

Feedback

Dear StarHub,

 

I was your supporter. My family & I join Hub Club because we love your services.

 

Recently StarHub not like we used to know.

There is a couple of time when on the phone support, they told me one thing but when I went to customer service centre, they told me different thing. Both side seen to have different type of training or information and different understanding of their new policy. I hate to say I am a little bit disappointed with StarHub. I meant no offense.

 

Hope StarHub willing to get back their better services then others that they used to be.

 

Thank you.

1 REPLY 1
Hub Master

Re: Feedback

Hi sweeyih

 

Could you elaborate further on what had happened? Let me investigate further on this as well as help you resolve your issue.

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