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Anyone got their IPTV box pause function working?

Senior Commentator

Anyone got their IPTV box pause function working?

Just changed to fiber TV and got this Samsung IPTV box. Tried to pause a live program but nothing happen. No problem record the same program. A WD passport ultra was connected and formatted. Any idea what I have missed or the IPTV box does not support pausing of a non-recorded program?

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Grand Guru

Re: Anyone got their IPTV box pause function working?

Hi  @Sean Eng

 

Live TV cannot be pause as like watching it live.

 

There is a function to record and play back at a later stage.

 

For more detail do download > IPTV Set-Top box manual

 

Refer to page 55  Control Live TV.

 

I read based on the manual, as my IPTV will come next year.

 

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I am not Starhub staff &or related to.

Senior Commentator

Re: Anyone got their IPTV box pause function working?

Hi @eric3743,

Thank you for attaching the link to the manual.

 

I read through the manual, it says we can pause live tv and I quote  page 55 "With Smart TV™, you can pause Live TV, rewind, replay and pick up where you left off. These functions are enabled by creating a temporary recording called a buffer. It will continue to buffer the channel until you change the channel."

 

The problem is when I press "pause", nothing happened. When I press "Smart TV", a progress bar appear but get no response from the "left arrow" or "rewind" buttons.

I will try to reformat the HDD later and see if that resolve the pause issue.

Grand Guru

Re: Anyone got their IPTV box pause function working?

Hi  @Sean Eng

 

Have you subscribe the function to Record feature cost $4.00 (excl get) /mth.

Without this feature you will not able to record.

 

For formatting on the HDD, do refer to page 54.

As for the HDD, if you have problem in formatting by the IPTV, then you need to format using computer.

Then connect HDD before switching on the IPTV.

In this way, it will be able to detect the HDD and will prompt for to format by the IPTV.

Do a simple test to record live and see if do work or not.

 

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I am not Starhub staff &or related to.

Senior Commentator

Re: Anyone got their IPTV box pause function working?

Hi @eric3743,

 

Yes I had subscribed to the SmartTV and as of last night, the pause function magically worked. Perhaps it's the formating of HDD that took a while to complete.