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cannot receive sms call

Senior Commentator

cannot receive sms call



I am unable to receive call and sms when overseas. I am able to call out though. 

Community Manager

Re: cannot receive sms call

Hi Kianhongkh, i've replied to you on another post asking for your details. Let's chat there. 

Senior Commentator

Re: cannot receive sms call

I have spokes to the customer servics and tried all the methods but the problem isn't solved. Eventually the preson stopped replyingy altogether.


I really need you guys to solve my problem once and for all. Do a backend reset and setup as a new user or something. I don't mind some downtime if it solves my problem permanently.


If left with no choice, i will switch to another service provider because they will definitely set up from scratch which solve my problem.