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Unable to complete Data roaming in japan

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Valued Commentator

Unable to complete Data roaming in japan

I bought the 2g data travel pack. On arriving in Hokkaido, I have been able to connect on normal roaming but not data. I get connected, and then it disconnects, and keeps on having that instability.

 

As a result of this, I also ended up activating the 2g data pack once more as I thought it was my problem. I had no problem with this data pack when I went to Philippines before.

2 REPLIES 2
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Alumni (Retired)

Re: Unable to complete Data roaming in japan

Hi Syriessw

 

The network connection is very much dependent on our roaming partner's network while roaming. Quick check, did restarting your handset help at all?

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Valued Commentator

Re: Unable to complete Data roaming in japan

Hi, I've restarted my phone multiple times. Reset the APN to default. Also
turn on airplane mode and then turn off plus reboot phone. I can barely
remain on for few seconds before it drops straight away.