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Unable to Receive SMS While Overseas

New Commentator

Unable to Receive SMS While Overseas

I am currently on an overseas posting at Canada and I kept my SG phone no. active. I was able to receive calls and SMS during the first month or so.


It was strange that after some time some time I am unable to receive SMS while I still get the calls. I tried reinstalling my SIM card and changing to another phone but all did not work. I got my sister to call Starhub for me and the customer support said that there is no problem with my service.


Any thoughts on this please? Thanks!

Alumni (Retired)

Re: Unable to Receive SMS While Overseas

Hi there, please PM us the subscriber's name, NRIC/FIN, email address and contact number along with the company name and we'll assist. Thank you. - Sofia