URGENT - not receiving OTP from overseas

[LanceT26]

Hi, I am currently overseas and I urgently need to receive my OTP but I am not receiving any SMSes. Please help ASAP. 

[Jere_Lim]

Hi Lance, let us know if the issue persist after restarting the mobile device, do also provide me with your prepaid number via PM >> HERE << Thank you 

[LanceT26 · Accepted solution]

Hi Jere, 

Restarting the phone doesn't help. I have sent you a PM yesterday, waiting for a response. Please help to get this resolved soon. I badly need to receive SMS and my OTP. Thank you in advance. 

[Jere_Lim]

Hi Lance, we have replied you via PM. Thank you

[LanceT26]

Hi Jeremy, 

I replied via PM. Please check and let me know. Thanks. 

[LanceT26]

Please, can anyone attend to my concern and finally resolve this? It has been dragging on for about a week now. 

[Jere_Lim · Accepted solution]

We have replied you via PM. Thank you 

[patricknaval]

I have the same issue, can you please help me too? Thank you.

[Lyn L]

Hi Patrick, I've responded to your PM. Thank you.