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URGENT - not receiving OTP from overseas

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Respected Commentator

URGENT - not receiving OTP from overseas

Hi, I am currently overseas and I urgently need to receive my OTP but I am not receiving any SMSes. Please help ASAP. 

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Respected Commentator
Solution

Re: URGENT - not receiving OTP from overseas

Hi Jere, 

 

Restarting the phone doesn't help. I have sent you a PM yesterday, waiting for a response. Please help to get this resolved soon. I badly need to receive SMS and my OTP. Thank you in advance. 

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Community Manager
Solution

Re: URGENT - not receiving OTP from overseas

We have replied you via PM. Thank you 


If my post answers your question, please click on the "Accept as Solution" button!

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10 REPLIES 10
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Community Manager

Re: URGENT - not receiving OTP from overseas

Hi Lance, let us know if the issue persist after restarting the mobile device, do also provide me with your prepaid number via PM >> HERE << Thank you 


If my post answers your question, please click on the "Accept as Solution" button!
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Respected Commentator
Solution

Re: URGENT - not receiving OTP from overseas

Hi Jere, 

 

Restarting the phone doesn't help. I have sent you a PM yesterday, waiting for a response. Please help to get this resolved soon. I badly need to receive SMS and my OTP. Thank you in advance. 

View solution in original post

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Community Manager

Re: URGENT - not receiving OTP from overseas

Hi Lance, we have replied you via PM. Thank you


If my post answers your question, please click on the "Accept as Solution" button!
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Respected Commentator

Re: URGENT - not receiving OTP from overseas

Hi Jeremy, 

 

I replied via PM. Please check and let me know. Thanks. 

Respected Commentator

Re: URGENT - not receiving OTP from overseas

Please, can anyone attend to my concern and finally resolve this? It has been dragging on for about a week now. 

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Community Manager
Solution

Re: URGENT - not receiving OTP from overseas

We have replied you via PM. Thank you 


If my post answers your question, please click on the "Accept as Solution" button!

View solution in original post

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New Commentator

Re: URGENT - not receiving OTP from overseas

I have the same issue, can you please help me too? Thank you.

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Community Manager

Re: URGENT - not receiving OTP from overseas

Hi Patrick, I've responded to your PM. Thank you.

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New Commentator

Re: URGENT - not receiving OTP from overseas

I have same issue. I need to recieve otp urgrnt today but I csnnot as I am in malaysia. Pls help