Hi
I am in Australia and would like to enable roaming services. I am unable to login to the Starhub app as there is no service on my phone and I cannot receive any SMS (which includes the OTP required to login to the app).
I would like help activating roaming services on my SIM please - thank you as this is urgent.
Solved! Go to Solution.
Hi, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you.
Hi, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you.
Hi
Can you please help me again as I was logged out from the Starhub app and unable to activate roaming to receive the OTP.
I am still overseas at the moment.
Thank you.
Hi jtsgshopping, I've replied you via PM regarding your request. Do let us know if you require further assistance.
Thank you but it hasn’t worked like the last time. I am still unable to receive the OTP to be able to login to the app.
Can you please help?
Please private message us your current location, and provide us screenshot of your connection issue and roaming settings, so that we may further assist.
I am currently located in Australia. Sorry I am unable to PM and get the following message 'One or more of these members do not have private messages enabled. Their names have been removed from the Send to list.'
I don't have roaming service and am unable to receive OTP - would you mind refreshing roaming again please?
Thank you