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Terminate smart support basic and international roaming

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Valued Commentator

Terminate smart support basic and international roaming

Hi Starhub, 

 

I would like to cancel my smart support basic and international roaming.

Please let me know how to proceed with that.

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator
Solution

Re: Terminate smart support basic and international roaming

Hi @Dianamarz, you may terminate your SmartSupport via My Account. While you can deactivate your international roaming via My StarHub app. If you wish to be assisted you may reach out to us on Facebook or Twitter as this requires us to refer to your account details. Apologies since I don't have access to your account. 

 

~ Carla

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2 REPLIES 2
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Moderator
Solution

Re: Terminate smart support basic and international roaming

Hi @Dianamarz, you may terminate your SmartSupport via My Account. While you can deactivate your international roaming via My StarHub app. If you wish to be assisted you may reach out to us on Facebook or Twitter as this requires us to refer to your account details. Apologies since I don't have access to your account. 

 

~ Carla

View solution in original post

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Valued Commentator

Re: Terminate smart support basic and international roaming

Thank you for the prompt reply! Smiley Happy