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Slow service for DataTravel Asia Pacific after buying more data

Valued Commentator

Slow service for DataTravel Asia Pacific after buying more data

Hi, I am currently using DataTravel Asia Pacific and the connection was initially good when I subscribed to the 2GB plan, however, after I got the extra 3GB, the connection was below 100B/s even though the connection stated at 4G.Please help to solve the problem asap.