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Sim Only International Roaming

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Valued Commentator

Sim Only International Roaming

I'm on a SIM card only plan, so is it possible for me to direct use it for international roaming? Do I have to activitate anything to use it? As I have been in overseas for the past 3 days and have not been able to connect to any network, be it using auto or manual search. Please kindly advise urgently Smiley Sad

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Community Manager
Solution

Re: Sim Only International Roaming

Hi @ poohpooh

 

Oh dear, that certainly doesn't sound good. I'm assuming you have WiFi where you are since you're able to post this.

 

Please download My StarHub App via your handset's App Store, log in with your Hub ID > My Account > My Subscribed Services > Plan (of service you are modifying) > Manage VASes to activate roaming services.

 

 

- Amy
3 REPLIES
Community Manager
Solution

Re: Sim Only International Roaming

Hi @ poohpooh

 

Oh dear, that certainly doesn't sound good. I'm assuming you have WiFi where you are since you're able to post this.

 

Please download My StarHub App via your handset's App Store, log in with your Hub ID > My Account > My Subscribed Services > Plan (of service you are modifying) > Manage VASes to activate roaming services.

 

 

- Amy
Valued Commentator

Re: Sim Only International Roaming

Thanks Amy!

I'm alive to the world again ^^

 

 

Community Manager

Re: Sim Only International Roaming

Glad to hear that! Smiley Happy - Diane