Hi gary, we have replied you via PM. Thank you
Hi Gary, you may visit our website at https://www.starhub.com/personal/mobile/travel-roam/travelling-overseas.html for more information
International Roaming is FREE for customers on $25/$50/$80 SIM Only and $50/$75/$105 2-year plan
Let us know if you wish to activate Pay as you roam instead. Thank you
You might have missed out Jeremy's link earlier at https://www.starhub.com/personal/mobile/travel-roam/travelling-overseas.html.
To explain it in short, activation of International Roaming (IR) comes with $10.70 one time activation charge and $10 monthly charge, as you are on our older mobile plans.
Alternatively, you may opt to activate Pay-As-You-Roam (PAYR) instead. There is no activation charge or monthly charge for this, however, additional 20% applies on top of prevailing charges payable by International Roaming subscribers.
As this is an account related matter, you may wish to respond via PM instead by clicking the words bracketed by the arrows here > via Private Message <.
To shorten this process, you can simply activate IR / PAYR via My StarHub App (MSA) or My Account Manager at https://secure.starhub.com/myaccountmgr/#/ when connected to Wi-Fi, or by sending an SMS by following the instructions from the link provided.
Hope this helps.