Hi akjlee88, please PM us with your mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy
We have replied to your PM.
thanks for your reply.
does your suggestion applies to me even if I am on a 30 days 3G $18 roam data plan/ package?
Yes, a minimum main wallet balance of $3 is required in your Prepaid SIM for Prepaid Roaming Service.
More information can be found here >> http://www.starhub.com/personal/support/mobile/roaming/prepaid-roaming/happy-roam.html