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Roaming not working in Canada

WT1
New Commentator

Roaming not working in Canada

I am unable to connect to any network in Canada. I have a postpaid account and bought global data travel. I have enabled roaming and tried to manually selected the available networks in Canada but to no avail. I did not have any issues in HK. Please assist urgently. Thanks

1 REPLY 1
Community Manager

Re: Roaming not working in Canada

Hi, we apologise for the delayed response due to high volume of enquiries. Please PM us your subscriber name, registered Hub ID / email address and mobile number HERE, we’ll arrange for assistance. Thank you.