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Roaming in Malaysia cant make calls

SOLVED
Respected Commentator

Roaming in Malaysia cant make calls

 
1 ACCEPTED SOLUTION

Accepted Solutions
Community Manager
Solution

Re: Roaming in Malaysia cant make calls

We have refreshed the network. Please remove sim and try again.

 

Please try the following when making calls

 

Calling Singapore:

Dial *116*65 <Singapore phone number>#

 

Calling internationally:

Dial *116*<Country code><Area code><Phone number>#

 

More details on our website, http://www.starhub.com/personal/mobile/mobile-phones-plans/value-added-services/roaming/prepaid-roam...

 



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7 REPLIES 7
Community Manager

Re: Roaming in Malaysia cant make calls

Hi Musty, please PM us your subscriber name, registered Hub ID / email address and mobile number >> HERE << we’ll arrange for assistance. Thank you. - Jeremy 


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Respected Commentator

Re: Roaming in Malaysia cant make calls

DIGI

Monile no. +

UOB REG H1 

 

 

 

 

Community Manager

Re: Roaming in Malaysia cant make calls

Please ensure that mobile is connected to correct apn.

 

For iOS users:
1. Ensure that the phone carrier setting is StarHub 27.2 or above.
Go to Settings > General > About > Carrier > StarHub: 27.2

2. Settings > Mobile Data > Mobile Data Options > Mobile Data Network > APN: shppd

 

 



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is
Respected Commentator

Re: Roaming in Malaysia cant make calls

All that is in place, my carrier is starhub 35.0

Community Manager
Solution

Re: Roaming in Malaysia cant make calls

We have refreshed the network. Please remove sim and try again.

 

Please try the following when making calls

 

Calling Singapore:

Dial *116*65 <Singapore phone number>#

 

Calling internationally:

Dial *116*<Country code><Area code><Phone number>#

 

More details on our website, http://www.starhub.com/personal/mobile/mobile-phones-plans/value-added-services/roaming/prepaid-roam...

 



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is
Highlighted
Respected Commentator

Re: Roaming in Malaysia cant make calls

Worked thanks
Community Manager

Re: Roaming in Malaysia cant make calls

Thank you for the update :-) 



========================================
Some of my posts are unofficial and may contain personal opinions which may not represent the positions and opinions of StarHub

Has someone helped you?
Say thanks by liking the post.

Has your post been solved?
Let others know by marking the post using the "Accept as Solution" button.

Home is where the ♥ is