StarHub Community|The Community Run by You
cancel
Showing results for 
Search instead for 
Did you mean: 

Prepaid Data Roaming NOT working

Valued Commentator

Prepaid Data Roaming NOT working

Prepaid data roaming was working totally fine in various countries, even in the USA prior to this. But now, I'm travelling in the States again and it is not working! I've tried every single possible thing - reinstalling APN setting, restarted my phone, switched my phone off and on again... nothing works. I definitely have enough data left for roaming. Can someone please help to urgently fix this?!

3 REPLIES 3
Community Manager

Re: Prepaid Data Roaming NOT working

Let us know if the issue still persist after restarting the mobile device or manually connecting to the roaming operator. Do also provide us with your prepaid number via PM >> HERE << we’ll arrange for assistance. Thank you.


If my post answers your question, please click on the "Accept as Solution" button!
Valued Commentator

Re: Prepaid Data Roaming NOT working

Yes, problem still persist... will PM you the number
Community Manager

Re: Prepaid Data Roaming NOT working

Good morning zoelym,

 

I see your PM and will attend to you there. Smiley Happy 

 

- Jackson