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No service & data roaming in Penang

Valued Commentator

No service & data roaming in Penang

Hello, i am in penang the past 4 days while subscribed to the 2GB datatravel service. There is Zero connections, no data and cannot even make calls. I want to cancel this, pls help. Thanks

2 REPLIES 2
Valued Commentator

Re: No service & data roaming in Penang

Funny thing is called the starhub 1633 and the lady told me to call them while i am still in malaysia. Hey i am already back in sg and how the hell i am able to make a call when there isnt any data or network? Not even 2G available there. you mean i need buy a malaysia sim and use it to call starhub? Thats so dumb, than why i need starhub roaming? Ridiculous to tell me they saw some usage while i am in indonesia so i cannot cancel it off. I thought starhub advertise say can use it in asia pacific region for 30days? Can't use it in malaysia than defeat the purpose right? Might as well buy malaysia sim card.

Alumni (Retired)

Re: No service & data roaming in Penang

Hi Sciprof

 

I see your PM and will attend to you there.

 

- Amy