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My prepaid mobile data not working in Jakarta

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Valued Commentator

My prepaid mobile data not working in Jakarta

I have never experience this problem elsewhere.

 

I have just arrived in jakarta and my prepaid mobile data is not working at all despite countless turning my phone on and off and change the different network server.

 

I need help urgently.

 

Thank you.

3 REPLIES 3
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Alumni (Retired)

Re: My prepaid mobile data not working in Jakarta

Hi kashmira

 

Does restarting your handset help at all?

Highlighted
Valued Commentator

Re: My prepaid mobile data not working in Jakarta

Hi Priya,



It still doesnt work at all after countless turning them off.



Till now, my mobile data doesnt work at all.



BR,

Kashmira
Highlighted
Alumni (Retired)

Re: My prepaid mobile data not working in Jakarta

Thank you for your patience in this period of high volumes.

 

If you are still experiencing this now after rebooting your handset, please send us your registered name and Prepaid number for verification by clicking the words bracketed by the arrows here > via Private Message < so we can assist you. 

 

- Amy