Hi, I am Alvin, a prepaid happy roam user. I bought a $50 dollar prepaid sim and recently found out that it was left with $32. I have not activated any plans as I am using the free roaming 5GB that came with this SIM card.
May I check what Is the cause of the lost value?
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Thank you for your reply. I have send the necessary details to account that you have tagged. May I know if there are any updates?