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[HappyRoam] Cant connect to preferred network in US

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[HappyRoam] Cant connect to preferred network in US

Currently in Pennsylvania and am unable to connect to T-mobile (which is understood to be the 'Preferred Network' for the US) 

As a result I have no service whatsoever for mobile network/ data.

 

Manual selection allows me to connect to 
NEP wireless
AT&T

Verizon Wireless
312-770 

However I'm uncertain if connecting via these carriers incur extra charges 
Kindly advise