I had $31+ left on my account on Thursday and on Friday morning, I had $0.01 left. I have not used my account during the night. I believe there is a mistake. I am currently in US.
please send me a private massage with your name, NRIC/FIN, contact number and email address so that I can get in touch and assist you further. Thank you.- Josephine
I got the same problem.. Landed in indonesia yesterday.
The data roam worked for the first 2 hours on indosatooredoo, then gone after that.
Restarted my phone a few times for the past 1 day, still no result. Very frustrating.
Hey Horiyadi, can you PM me with your full name, NRIC/FIN and prepaid number so I can look into this for you?
Following the input from your team that i have to maintain at least 3$ of balance, i did a top up of 10$.
Good news is the data roaming worked.
Bad news is it stop working again after a couple of hours. And help me check why my credit was deducted 3.x$. I am very sure that i made no phonecall or SMS after i made the top up.
My data roaming is not working when I was in Vietnam last few days from 23 dec. It used to be working since last two years when I was in Malaysia and Thailand, so the phone and APN settings should be fine.
I can see the 'R' next to signal bar, so roaming should be on, but I don't know why I can't connect to Internet. I bought a 2.4GB data plan but now the money is wasted.
Hi Nhh, please send me a PM with the subscriber's name, NRIC/FIN, mobile and email address for further assistance. Thank you.
My happyroam is not working in japan too. I used it last month here and it works so I'm not sure why the data is not working today. Pls assist.
Pls assist immediately as I am currently overseas.