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Happy roam can’t get connected to the country listed on your website

New Commentator

Happy roam can’t get connected to the country listed on your website

The first time I used it in London, it connects just fine. After that I can’t use it in brisbane, and now Christchurch (New Zealand). What is the problem? Pls help

1 REPLY 1
Alumni (Retired)

Re: Happy roam can’t get connected to the country listed on your website

Hi @ Shuminwong

 

Does reinstalling the Prepaid APN using the Happy Prepaid App, restarting your handset or placing your SIM Card in another handset help resolve this issue?

 

If this doesn’t help, send me your full name, NRIC/FIN/Passport number and your Prepaid Number via Private Message and I'll be in touch.

- Amy