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Happy prepaid problem

Honored Contributor

Happy prepaid problem

Hello, I activated a Happy Prepaid roaming 30 day 2.4 GB plan and was using it for a week in Thailand with more than 1.5GB left.  I then  switched the happy card to another phone but changed my mind and changed it back.  The Dataplan is now showing 0.01 MB left.  And I seem to have lost my topped up balance too.  What happened to my remaining data allocation?