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Happy SIM - Cannot send receive SMS or receive calls when roaming

Respected Commentator

Happy SIM - Cannot send receive SMS or receive calls when roaming

 
4 REPLIES
Respected Commentator

Re: Happy SIM - Cannot send receive SMS or receive calls when roaming

I am happy with the Happy SIM data roaming, but I would like to be able to send/receive SMS and receive urgent calls.

 

So far no success - my wife sent me several texts to my +65 xxxxxxxx number that have not come through. I am currently in Malaysia, and was previously in Thailand and Singapore.

 

Roaming is enabled in the Happy App

Community Manager

Re: Happy SIM - Cannot send receive SMS or receive calls when roaming

Good day ozmuzz

 

You'd need to also maintain a minimum $3 in your main wallet always while roaming. Quick check, does restarting your handset help resolve the issue at all?

Respected Commentator

Re: Happy SIM - Cannot send receive SMS or receive calls when roaming

I have $44 in the wallet and restarting the handset makes no difference

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Respected Commentator

Re: Happy SIM - Cannot send receive SMS or receive calls when roaming

Tested today, August 10th, and SMS inwards/outwards and inbound calls are working.

 

ozmuzz