I’m in Tokyo now and have 2 Happy SIM card that have value mysteriously disappearing. Now one of the cards don’t have data access.
Read online about the good value starhub happy sim brings so I planned to use it for my trip with my friend.
saw online $15 for $18 value, but when I bought it at a neighbourhood handphone shop, somehow I paid $18 and when I went home it only had $15 value. I blame my own stupidity, but $15 is the minimum value I need, so I suppose I could still live with that.
Dowbloaded the Happy Prepaid app and went to Tokyo, upon Landing at Haneda airport, mysteriously 15 cents disappear, and thus making it so my friend would not have the minimum $3 balance if she buys the $7 plan and the $5 plan.
arriving on Sunday, on Monday night, from 480mb the data dropped to 0mb she did not have data to use, mysteriously 3-4 hours later, the data became 20mb and she has bonus $6 credit on her phone, which can’t be used to buy into data plans. Worse is that the 20mb doesn’t allow her to use data at all. She was so lost at one point as we split up and she did not have data that she wanted to use the 7cents per kb data penalty price but unable to even get logged into the 4g network. It shows docomo but no 4g.
my own story, I bought a $32 happy travel sim which has 2gb roaming data out the box. On the day I arrived my value dropped 20odd cents.
i keep getting mysteriously calls from singapore, and my value fell further. Fast forward to today, my value is $26 and 0 sms. And from the FAQ I am
suppose to be able to tether but my happy prepaid app asked me toco act starhub
Please help, we still have 4 days here,
Tried calling starhub +65 98500000 via the hotline but none of the sim
can call the toll free line even with the 116 global roam. Asked my parents to call back in sg but the line doesn’t work too
Hi Lenzarro, I have edited your post to protect your personal information. Please PM me your details instead. Can I check if you have activated your Data Roaming before travelling? You can do so via the StarHub Prepaid App as well. For Prepaid Data Roaming, you can consider the Roaming Data plans here at http://bit.ly/2CkuGYo
Just just going to leave it here for people browsing this forum for extra information that my problem was not solved.
One party did not have internet access.
Used extra value in the $32 card (now $20.34) To buy into extra data, please note that this happy travel sim is not able to tether data contrary to the happy prepaid apps faq which states that it can.
Last day of my 8 day trip, not planning to log in to check in anymore.