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Global data usage not reflected

Esteemed Commentator

Global data usage not reflected

Hi,  bought globaltravel 2gb from my apps on 6Aug.  Today is 12aug. Screen shot shows 2.0 GB of 2.0gb left. Left for Europe on 7aug. I deleted n reinstalled app.  No change.  Please advise.  Thanks

 

4AB55B76-E5AA-4CD7-9B50-64C958EB9C5C.jpegData usage not updated

 

2 REPLIES 2
Alumni (Retired)

Re: Global data usage not reflected

Let me arrange for assistance to look into this. Do provide me with your full name, NRIC, contact number and email address via Private Message and we'll keep in touch. 

New Commentator

Re: Global data usage not reflected

Hi,

 

I am encountering an issue whereby the Starhub app's roam manager does not show that data usuage even though I have been using it since yesterday.

 

Could you advise me?