i have subscribed 3 days roaming in China but i have forgotten to turn off after the expired time at 630am. When I realised it was already 1120 am. I did not use any data but received a few notification. Can you help to waive the charges in this case?
Hi , please PM us your subscriber name, registered Hub ID / email address to https://bit.ly/2S5w5qq, we’ll arrange for assistance.
I have pm the info. Let me know if you need any further info. Awaiting for your update. Thanks
I don't see your PM in the starhub PM inbox. Please reply with your registered name, service number and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < and we'll check on this for you.
I have problem sending pm. Below is the information.
[Removed to protect your personal information]
Pls assist to check. Thanks
This is pertaining to subject topic.
i have received the bill now and you are billing me extra $25 for international roaming. Can you help to waive it off? Thanks in advance.
I have removed your details to protect your personal particulars.
Please drop me a PM with your registered name, registered mobile number and Hub ID/email addressby clicking the words bracketed by the arrows here > via Private Message < for me to review this matter.
My sincere apologies on the late response due to overwhelming queries coming in.