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Emergency Calls only!

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Valued Commentator

Emergency Calls only!

Hi, my Starhub sim card from Singapore is not working in India! There is no service and I am unable to call or send/receive messages at all. I am getting the message, "Emergency calls only" on my phone. Help would be much appreciated!

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3 REPLIES 3
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Community Relationship Manager

Re: Emergency Calls only!

Hi @rajharish , are you on postpaid or prepaid line, and did you activate roaming before leaving for India? 

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Valued Commentator

Re: Emergency Calls only!

I am on Postpaid. I am not sure because I have always been able to connect to a local network whenever I have visited India except this one time....
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Community Relationship Manager

Re: Emergency Calls only!

I see, you might want to log in to My StarHub App to check that your roaming is activated, and do a manual selection of the network on your phone. -Jolene