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DataTravel Charges

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New Commentator

DataTravel Charges

Hi, I bought 1GB DataTravel ($5) for Vietnam and activated Pay As You Roam (PAYR). My understanding is that the data usage will come from the 1GB, and there are no additonal charges for PAYR activation to use DataTravel. However, when the bill came, I was charged for both the DataTravel plan as well as data used under PAYR. The amount of data I used was definitely below 1GB. Can someone please clarify how the charges work? Am I supposed to be paying for both the DataTravel plan + PAYR data charges? Thanks

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Alumni (Retired)

Re: DataTravel Charges

Hi csp21

 

Please send us your registered name, service number and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we can check this for you.

 

- Amy