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DATA ROOMING CHARGES FOR BILL 1.11136141H

Valued Commentator

DATA ROOMING CHARGES FOR BILL 1.11136141H

 
2 REPLIES 2
Community Manager

Re: DATA ROOMING CHARGES FOR BILL 1.11136141H

Hi TANKOKJIAN, as you're enquiring on an account related query, Please send us your registered name, service number or address and Hub ID / email address for verification by clicking the words bracketed by the arrows here > via Private Message < so we can assist you. - Simon 

Valued Commentator

Re: DATA ROOMING CHARGES FOR BILL 1.11136141H

HI STARHUB ,

 

FOR MY BILL 1.11136141H 19/02/2019

 

are you able to give discount for both my mobile device

 

I only used to watsapp only. one number was charged 22MB 603KB for 77$.1124

                                             the other number was charged 43MB 913KB for $22.80

 

Why is one number that use less data charged more then the other that use more data. I am not asking for a full wavier , i hope my bills can be adjusted to the  the other number was charged 43MB 913KB for $22.80 rate . Futher more only one of my device was used to watsapp purely and there was alot of excessive or additional data incurred due to i am at high sea.